Contact Us
Questions & Answers
We're a small team and we answer every message ourselves
You can reach us anytime at customercare@thewarmloft.com. Our support team typically replies within 24 hours.
Please include your order number, the email used at checkout, and a short description of your issue. That lets us resolve most questions in a single reply.
If your order has not shipped, we can help you modify or cancel it. Email us quickly at customercare@thewarmloft.com with your order number.
We respond within 24 hours, Monday through Saturday. During holidays, replies may take slightly longer.
Gifts given with intention. That's The Warm Loft.