Contact Us

You can reach us anytime at customercare@thewarmloft.com. Our support team typically replies within 24 hours.

Please include:

• Your order number
• The email used at checkout
• A short description of your issue

If your order has not shipped, we can help you modify or cancel it. Email us quickly at customercare@thewarmloft.com with your order number.

We respond within 24 hours, Monday–Saturday. During holidays, replies may take slightly longer.