Orders

We offer a 14-day return policy. Items must be unused, unwashed, and in original condition with packaging.

Custom items, personalized products, clearance items, worn or washed items cannot be returned.

You must send the return request within 14 days of receiving your order.

Items must be unused, unwashed, unaltered, with no stains or marks, and include original packaging.

Yes, valid proof of purchase is required for all returns.

No direct exchanges. You may return the item and place a new order after receiving a refund.

Contact our support team with your order number and reason for return. We will guide you through the process.

No, shipping charges are not refundable.

Return shipping cost is the customer’s responsibility unless the item is damaged or incorrect.

Please contact us within 48 hours with photos. We will replace or refund the item.

Sale items and discounted products are final and cannot be returned.

Refunds take 5-10 business days after we receive and inspect the returned item.

Refunds are issued to the original payment method.

No, returns requested after 14 days will not be accepted.

You can reach us through email or the contact form on our website.

Once your item is received and inspected, we will notify you and process the refund.

Yes, original branded packaging is required for the return to be accepted.

No. Only unused, unwashed, and unaltered products can be returned.