Personalized & Custom Items

1. Can I request custom colors or personalization?

Yes, follow the instructions in each product listing.

2. Do you offer mockups or proofs?

Mockups not provided unless specified.

3. Can I cancel or change a personalized order?

Personalized orders cannot be changed after the 1-hour window.

4. What if my personalized item arrives incorrectly?

Email hello@thewarmloft.com with photos within 48 hours.